Location:
Prague
Salary:
35 000 - 40 000 CZK Kč/month
Category:
Technical Support
Job Type:
Fulltime
Description:

Opportunity to join a well known global company with genuine career prospects.
Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience

In this role you will:

  • Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
  • Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
  • Coordinate with other departments to resolve problems
  • Maintain regular contact with customers until the problem or question is resolved
  • Deal with occasional non technical issues as needed

 

We require:

  • Good English language, plus fluency in Finnish
  • Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
  • Proactive personality
  • Excellent communication skills and a genuine desire to deliver world class customer service
  • Must have EU passport or Permanent Residency for the Czech Republic
  • Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.

 

We offer:

  • Relocation assistance available
  • Very good starting salary
  • Genuine chance to grow and develop your career long term
  • Ongoing training, including structured long term skills building plans
  • Modern, multicultural working environment
  • Security of working for a stable and growing international company

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760