Photo Technical Support with French
Position suitable for graduates, people with previous technical support experience, and people with a passion for photography.
In this role you will:
Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment
Inform customers about a wide range of products and provide bot pre-sales and after-sales support
Maintain regular contact with customers until the problem or question is resolved
Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service
Good English language, plus fluency in French
Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcomed to apply
Proactive personality and willingness to learn new things
Excellent communication skills and a genuine desire to deliver world-class customer service
Must have an EU passport or Permanent Residency for the Czech Republic
Very good starting salary and a range of additional benefits
A genuinely interesting career for anyone with a passion for photography
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and respected international company
If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Tereza Novotna.
Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.
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