Location:
Prague
Salary:
35 000 - 40 000 CZK Kč/month
Category:
Technical Support
Job Type:
Fulltime
Description:

Position suitable for graduates, people with previous technical support experience, and people with a passion for photography

In this role you will:

  • Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment
  • Inform customers about a wide range of products and provide bot pre-sales and after-sales support
  • Maintain regular contact with customers until the problem or question is resolved
  • Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service

 

We require:

  • Good English language, plus fluency in German at a native level
  • Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcome to apply
  • Proactive personality and willingness to learn new things
  • Excellent communication skills and a genuine desire to deliver world-class customer service
  • Must have an EU passport or Permanent Residency for the Czech Republic

We offer:

  • Very good starting salary and a range of additional benefits
  • A genuinely interesting career for anyone with a passion for photography
  • Ongoing training, including structured long term skills building plans
  • Modern, multicultural working environment
  • Security of working for a stable and respected international company

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Paul or call on +420 727 820 760