Location:
Prague
Salary:
to negotiate Kč/month
Start Date:
as soon as possible
Category:
Customer service
Technical Support
Job Type:
Fulltime
Description:

Position is suitable for graduates, people with previous technical support experience, and people with a passion for photography

 

In this role, you will:

Receive incoming calls and emails from customers with technical issues for a wide range of photographic and visual equipment

Inform customers about a wide range of products and provide bot pre-sales and after-sales support

Maintain regular contact with customers until the problem or question is resolved

Become an expert for the product range and utilise this knowledge to provide a highly customer orientated service

 

We require:

Good English language, plus fluency in Finnish at a native level

Previous Experience in telephone based customer support is an advantage but enthusiastic people with a passion for photography are also welcomed to apply

Proactive personality and willingness to learn new things

Excellent communication skills and a genuine desire to deliver world-class customer service

Must have an EU passport or Permanent Residency for the Czech Republic

 

We offer:

Very good starting salary and a range of additional benefits

A genuinely interesting career for anyone with a passion for photography

Ongoing training, including structured long-term skills building plans

Modern, multicultural working environment

Security of working for a stable and respected international company

 

If you would like to apply for this job, please send a copy of your CV in English language and a brief cover letter to Tereza Novotna.

Please read carefully and copy all the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

 

I confirm being made aware of my rights regarding access to and protection of personal data.