Lokalita:
Prague
Nástup:
flexible
Kategorie:
Technical Support
Úvazek:
Plný úvazek
Popis:

Overview
We are currently looking for candidates with an interest in IT to provide first-level technical support for our multinational client based in Prague.

Responsibilities
Receive, log, and respond to a variety of technical issues in a timely manner
Provide end users with polite and accurate support
Follow company procedures for all technical support processes
Escalate more complex IT issues to relevant support desks

Requirements
Previous customer service experience
Fluent Dutch and advanced English are compulsory
A good level of general IT knowledge
Strong organisational skills and a keen eye for detail

We offer
A very competitive salary and bonus & benefits package
The opportunity to become a key part of an international IT support centre
A friendly work environment within a supportive team of professionals
Long-term opportunities for self-development and career growth

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter to Iain or call on +420 602 538 216

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.
I confirm being made aware of my rights in connection with access to and protection of personal data.