Lokalita:
Praha
Ohodnocení:
to negotiate Kč/měsíc
Nástup:
upon agreement
Kategorie:
Zákaznický servis
Graduates
Technical Support
Úvazek:
Plný úvazek
Popis:

Position suitable for graduates, people wanting to transition into an IT career or people with previous technical support experience.

Opportunity to join a well known global company with genuine career prospects!

In this role you will:

  • Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
  • Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
  • Coordinate with other departments to resolve problems
  • Maintain regular contact with customers until the problem or question is resolved
  • Deal with occasional non technical issues as needed

We require:

  • Good English language, plus fluency in Danish
  • Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
  • Proactive personality
  • Excellent communication skills and a genuine desire to deliver world class customer service
  • Must have EU passport or Permanent Residency for the Czech Republic

Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.

We offer:

  • Very good starting salary plus wide range of benefits
  • Genuine chance to grow and develop your career long term
  • Ongoing training, including structured long term skills building plans
  • Modern, multicultural working environment
  • Security of working for a stable and growing international company

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below.
Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.